proprietary software activation fail

i have a colleague who is forced by work situations to use Windows. Somehow, I'm the idiot\^W\^W\^W\^W\^Wfriendly guy who gets tapped to fix it when things break.

Well, this time, the power supply broke. As in, dead, no lights, no fan, no nothing. No problem, though, the disk is still good, and i've got a spare machine lying around; and the spare is actually superior hardware to the old machine so it'll be an upgrade in addition to a fix. Nice! So i transplant the disk and fire up the new chassis.

But WinXP fails to boot with a lovely "0x0000007b" BSOD. The internet tells me that this might mean it can't find its own disk. OK, pop into the new chassis' BIOS, tell it to run the SATA ports in "legacy IDE" mode, and try again.

Now we get a "0x0000007e" BSOD. Some digging on the 'net makes me think it's now complaining now about the graphics driver. Hmm. Well, i figure i can probably work around that by installing new drivers from Safe Mode. So i reboot into Safe Mode.

Success! It boots to the login screen in Safe Mode. And, mirabile dictu, i happen to know the Administrator password. I put it in, and get a message that this Windows installation isn't "activated" yet -- presumably because the hardware has changed out from under it. And by the way, i'm not allowed to log in via safe mode until it's activated. So please reboot to "normal" Windows and activate it first.

Except, of course, the whole reason i'm booting into safe mode was because normal Windows gives a BSOD. Grrrr. Who thought up this particular lovely catch-22?

OK, change tactics. Scavenging the scrap bin turns up a machine with a failed mainboard, but a power supply with all the right leads. It's rated for about 80W less than the old machine's failed supply, but i figure if i rip out the DVD-burner and the floppy drive maybe it will hold. Oh, and the replacement power supply doesn't physically fit the old chassis, but it hangs halfway out the back and sort of rattles around a bit. I sacrifice the rest of the scrap machine, rip out its power supply, stuff the power supply into the old chassis, swap the original disk back in, and ... it boots successfully, finally.

That was the shorter version of the story :P

So now my colleague has a horrible mess of a frankencomputer which is more likely to fail again in the future, instead of a nice shiny upgrade. Why? Because Microsoft's need to control the flow of software takes priority over the needs of their users.

This is what you get when you let Marketing and BizDev drive your technical decisions.

Do i still need to explain why i prefer free software?

Tags: griping, windows